FAQ

1. What are the materials of the jewelry?

All the jewelry’s main material is real 18K solid gold (75% pure gold).

 

2. Do you have all the items in stock?

No, we tend to have around 45% of the items in stock, this is due to most of our items are custom made so please feel free to contact us if you are interested.

 

3. Can you accept customized jewelry?

Yes, we can produce jewelry according to your requirements.

 

4. What is your delivery time?

The delivery time depends on your quantity and our stock. If all products you want to buy are in stock, we can ship within 24H, Delivered within 2 – 3 days. If we need to produce them, the production time is 10 - 15 days depending on quantity and customization.

 

5. Do you have a cooperation program for selling your jewelry?

Yes, we are open to B2B collaborations.

 

6. What is your payment method?

Our payment method is MasterCard, Visa, Klarna, Apple Pay, Google Pay & VIPPS.

 

7. What is the shipment method? How long does it take for delivery?

Our product takes 2 -3 days when in stock, 10 – 15 when we need to make. All is shipped with Bring inside of Norway. Abroad is DHL.

 

8. How can I get the quality guaranteed?

We guarantee unconditionally package returned or change if having quality problem.